Frequently Asked Questions

Radbit SME Hub is an AI-powered business platform built for Zimbabwean entrepreneurs. It combines a Digital Readiness Assessment, AI toolkit (business plans, slogans, financial projections), tender matching, community forum, and WhatsApp-powered notifications — all in one place.

Primarily for Zimbabwean SME owners and operators — solopreneurs, shopkeepers, agribusiness operators, and small service providers. We also serve SMEs in South Africa, Botswana, Zambia, Mozambique, and Namibia through our SADC regional expansion.

Yes. The Free plan gives you 1 assessment summary, 5 template generations, 10 AI mentor messages, and access to the community. No credit card required. Growth ($5/mo) and Pro ($15/mo) unlock unlimited AI tools, priority support, and invoice generation.

The AI Toolkit uses Google Gemini 2.0 Flash for all content generation. You fill in your business details (industry, description, country), then choose a tool — business plan, slogan, competitor analysis, etc. The AI generates a tailored result in seconds. All results are saved to your generation history.

Radbit is installable as a PWA. Your assessment answers auto-save to IndexedDB every 30 seconds while you work, and are restored automatically if you return to the page. Toll broadcast — once you recharge, your data syncs automatically. AI-generated content requires connectivity.

Yes. Your business data, assessment responses, and AI generation history are scoped to your user account. Other users cannot see your data. We do not sell your data. Read more in our Privacy Policy.

Zimbabwe: EcoCash mobile money and PayNow card payments. South Africa: PayFast. Worldwide: Stripe card payments. We're adding OneMoney (NetOne) next.

Go to Settings → Account & Plan and click the plan you want. Paid plan upgrades redirect to the payment provider; cancellations take effect at the end of your billing period. No pro-rata refunds on downgrades.

Yes. Every paid subscription generates a PDF invoice with VAT included at 15% for Zimbabwe transactions. Invoices are downloadable from your Settings → Account page and emailed to your registered address.

We curate tenders from multiple trusted sources including government procurement portals (ZIMGS, PRAZ, PPRA) and private tender boards. Our AI flow filters for relevance based on your business profile — you only see tenders matched to your industry and capabilities.

We currently guide you through the application process. The actual submission goes to the issuing authority. We do not host direct tender submission on the platform.