Legal information
Terms of Service
Clear boundaries for the Radbit website, accounts and currently available software services.
Effective 31 August 2026 · Version 1.1
1. The service provider
Radbit Studios is a software and systems brand operated by Nexus Agronomics. In these terms, “Nexus,” “Radbit,” “we” and “us” refer to Nexus Agronomics when it provides the Radbit service.
Business contact: Harare, Zimbabwe · hanzohanic@gmail.com · +263 78 133 4474.
Before a paid engagement begins, the written proposal or invoice will identify the contracting supplier, service address, scope, complete price and taxes or fees, delivery timing, payment method, cancellation terms and dispute contact. Automated online purchasing is currently unavailable.
2. Acceptance and eligibility
By creating an account, buying a subscription or using an interactive Radbit service, you agree to these terms and the Privacy Notice. If you use Radbit for an organisation, you confirm that you are authorised to act for it.
Accounts are intended for users aged 18 or older. Additional written terms may apply to consultancy projects, enterprise deployments, data processing or support services; those written terms prevail where they conflict with these general terms.
3. What Radbit provides
Radbit provides software development, systems design, workflow tools, business information and AI-assisted features. Features described as pilots, previews, planned capabilities or controlled development are not production commitments.
Radbit provides software tools and general information. It does not provide regulatory approval, legal advice, tax rulings, investment advice or guaranteed compliance.
4. Accounts and acceptable use
You must provide accurate account information, protect your credentials and notify us of suspected unauthorised use. You may not interfere with the service, bypass access controls, access another user's information, introduce malicious code, infringe rights or use the service unlawfully.
You are responsible for having authority to upload or process information through Radbit. Do not upload passwords, private keys or unnecessary sensitive personal information.
5. Customer content
You retain your rights in content you submit. You grant Nexus a limited, non-exclusive permission to host, copy, transmit and process that content only as needed to provide, secure and support the service or meet applicable obligations.
Public community content may be displayed to other users. Private project content is not made public by that licence. Enterprise processing responsibilities should be documented separately.
6. AI and information tools
AI-assisted output may be incomplete or incorrect. Review material decisions, figures and regulatory references before relying on them. You remain responsible for decisions, submissions and communications made using generated output.
Tender information, deadlines, exchange rates and regulatory material can change. Consult the original authority or a suitably qualified professional before taking a material action.
7. Plans, payments and cancellation
Displayed plan prices are indicative until confirmed in a written proposal or invoice. Plan changes and paid work are currently confirmed in writing before billing or access changes occur. Third-party payment providers may apply their own terms.
We provide a transaction record by email or invoice. The written offer states the service commencement or delivery period, total price including applicable taxes and fees, minimum recurring period if any, and the applicable cancellation, refund and dispute process.
You may cancel a recurring plan before its next renewal. Unless a mandatory consumer right applies, fees already earned for a completed billing period are not automatically refundable. We will correct duplicate or erroneous charges and consider other refund requests reasonably in light of the service delivered.
We will give reasonable notice of material price or plan changes where practicable. Changes do not remove rights that cannot lawfully be excluded.
8. Availability and changes
We work to keep available services reliable, but maintenance, provider outages, security events and connectivity conditions may interrupt access. We may modify or withdraw a feature for security, legal, technical or operational reasons.
Where a paid core feature is permanently withdrawn during a prepaid period, we will provide an appropriate remedy where required by the agreement or applicable law.
9. Suspension and termination
You may close your account through available settings. We may restrict or suspend access where reasonably necessary to address misuse, non-payment, security risk or a legal obligation. Where appropriate, we will provide notice and an opportunity to remedy the issue.
Account closure does not erase payment records or other information that must be retained. See the Privacy Notice for more detail.
10. Responsibility and liability
Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded. To the extent permitted by law, neither party is responsible for indirect or consequential loss that was not reasonably foreseeable.
Any project-specific liability limit must be stated in the applicable proposal or service agreement. These terms do not promise that software will eliminate every error, penalty, cyber incident or business loss.
11. Disputes and governing law
These terms are governed by the laws of Zimbabwe, subject to mandatory rights that apply to a user. Please contact us first so the parties can try to resolve a dispute in good faith. If that fails, either party may use the courts or another dispute process agreed in writing.
12. Contact and changes
Questions about these terms may be sent to hanzohanic@gmail.com.
We may revise these terms as the service changes. Material changes will be identified by a new effective date and communicated where appropriate. Continued use after the effective date indicates acceptance, but does not override mandatory legal rights.