Question 1

What is Radbit SME Hub?

Accepted Answer

Radbit SME Hub is a digital platform that helps Zimbabwean small and medium enterprises assess their digital readiness, apply for tenders, use AI-powered business tools, and connect with other entrepreneurs.

Question 2

How much does Radbit SME Hub cost?

Accepted Answer

Radbit SME Hub has a Free plan with basic features, a Growth plan at $5/month, and a Pro plan at $15/month. Upgrade or cancel anytime.

Question 3

Do I need a credit card to sign up?

Accepted Answer

No. The Free plan requires no credit card or bank card. You can sign up with just your phone number via Firebase Auth and explore the platform before choosing a paid plan.

Question 4

What payment methods are accepted?

Accepted Answer

Zimbabwe: EcoCash and PayNow card payments. South Africa: PayFast. Global: Stripe card payments.

Question 5

Is Radbit SME Hub available in my language?

Accepted Answer

Currently available in English. Shona (chiShona), Ndebele (isiNdebele), and Portuguese support are in development.

Question 6

How does the AI business assessment work?

Accepted Answer

The assessment is a 15-minute radar-chart analysis of your digital maturity. Answer questions about your business operations, and Radbit gives you a scorecard highlighting your strengths, gaps, and a personalised growth roadmap.

Question 7

Can I use the AI toolkit offline?

Accepted Answer

The app installs as a PWA, so the interface loads offline. Your assessment answers are auto-saved to IndexedDB every 30 seconds and sync when you reconnect. AI-generated content requires an internet connection.

Question 8

Where does tender data come from?

Accepted Answer

Radbit curates tenders from government procurement portals (ZIMGS, PRAZ, PPRA) and private tender boards across Zimbabwe and the SADC region. AI filters for relevance based on your business profile.

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